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How to Reset a Lost or Forgotten Directory Password

As long as you have created an answer to all the Security Questions you will be able to use this feature of the Password Tool. If not, please contact the Office of Information Technology (OIT) Help Desk.

1. In your browser, enter the following link:

   https://directory.umd.edu.

   Note: while you work through the Directory ID pages, do not hit the back key on the browser window.

2. On the Password Management page, https://www.directory.umd.edu/password, click the button.

   

3. This will take you to the Forgotten Password window to help you validate your information.

   

   Note: If you are coming to this page for the first time and do not know your Directory ID, please click the button.

4. You will see the Security Question Verification window. (The questions in this window will appear to change at various times. Once you have selected questions they remain with your account until you select a different question. Therefore the questions on this screen may not match the questions you will see on your screen.)

   

5. This will link to the Password Setup page.

   

6. Enter the password you wish to use in the New Password field
7. Enter the password you wish to use again in the Re-enter New Password field.
8. Click the button
9. Once you have correctly created the Directory ID Password, you will see an invitation to set your security questions (if the Security Questions have already been created you will see an invitation to change them) or to Logout.