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If the Course mail list owner receives mail with a subject containing
something like:
XXXX-XXXX-XXXX : CONSULT listname
For example:
519E-8E77-76D7 : CONSULT engl100-0101-spr04
with no other text in the subject line, it means that whoever
sent that particular mail was not allowed to post to the list. The
mail was rejected for delivery to the list by the Course mail server, and the
mail was instead sent to the list owner for their action. If you examine the
body of the message, you should see the headers of the original mail,
including the address of the sender.
If the list is in the default setup mode:
- Only the e-mail address(es) in the restrict file for the list are
allowed to post, and the sender's address is not in the restrict file
If the list has been modified to be a discussion list:
- The e-mail address of the sender is not in the subscription list.
By default, the e-mail address(es) of the instructor and TA(s) of record will
be in the restrict file. The e-mail addresses used in the restrict file and
subscription list are harvested from the official UM e-mail address as entered
in the ARES system (for faculty & staff) and/or the Testudo system (for
students).
Special exception: For those with
"userid@mail.umd.edu" addresses, the address will be
modified to "userid@umd.edu" when populating the subscriber
and restrict files. This is the address your mail program should
be placing on the "From" line of your mail.
Case of userid in e-mail address: Additionally, the userid portion
of the e-mail address in the restrict file or subscription list must match
exactly the sender's userid in terms of case, or else it will
be considered a different address and rejected accordingly.
For example, the address:
testuser@umd.edu
is NOT the same as:
TestUser@umd.edu
as far as the Course mail server is concerned. (See
Internet RFC 822,
section 3.4.7 for specifics.)
For both cases, adding the e-mail address to either the restrict file
(for the default list mode) or the subscriber list (for discussion list
mode) will resolve the problem. Simply updating your official e-mail address
in ARES or Testudo will not fix the problem. To add an address either
to the restrict file for a list or to the subscriber list, send mail to:
majordomo@coursemail.umd.edu
To update the restrict file, put in the body:
approve list-password auxadd list-name restrict << END
email-address
email-address
END
where list-password is the administrative password for the list (by
default, your new 9-digit University ID number (U_ID), NOT the
UMID/SSN or Directory ID) of the person who created the Course mail list.
For example:
approve 123456789 auxadd math999-0101-spr04 restrict << END
whatever@umd.edu
END
To update the subscriber list, put in the body:
approve list-password subscribe list-name email-address
For example:
approve 123456789 subscribe math999-0101-spr04 whatever@umd.edu
You will receive a confirmation mail from the Majordomo server on the
coursemail.umd.edu system indicating success or failure. You should always
check your return mail from Majordomo to make sure there were no errors
processing your command(s).
The general Course mail help
page also contains the instructions on updating the restrict file for
the list in the section labeled "To change or add to the addresses
that are allowed to email the class", and for subscribing another
address to the list in the section labeled "To add an email
address".
Note: If the sender is using a different "Reply-to"
address from the default sending address, both addresses need to be
either in the restrict file (if default list setup) or the subscription list
(if a discussion list).
If you have sent mail to a Course mail list and gotten this "CONSULT"
bounce, have corrected the problem, and wish to resend the same mail to the
class, you will need to change the size of the body of the mail or else
it will result in a
Duplicate Message
Checksum bounce. If you add or remove a couple of words from the body of
the mail before resending, it should prevent this from happening. If you
are having trouble with this, please
contact the Office of Information Technology (OIT)
Help Desk.
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